Doculent
Submissions

Reviewing Results

How to read and work with the data Doculent extracts from your documents.

Reviewing Results

Once Doculent finishes processing a submission, you can view everything it extracted in one organized place.

Opening a Submission

  1. Go to Submissions in the left sidebar
  2. Click on any submission to open its detail view

You'll see three main sections:

Extracted Data

This is the star of the show — all the information Doculent pulled from your document, organized into clear fields:

  • Field name — what the data represents (e.g., "Insured Name", "Policy Number", "Effective Date")
  • Extracted value — the actual data pulled from the document
  • Confidence score — a percentage showing how confident the AI is about each value

High confidence (90%+) means the AI is very sure about the value. Lower confidence doesn't necessarily mean it's wrong — just that you might want to double-check it.

Original Document

The source document is displayed right alongside the extracted data so you can easily cross-reference. You can:

  • Scroll through the original document
  • Zoom in on specific sections
  • Download the original file

Submission Details

At the top of the page, you'll find metadata about the submission:

  • When it was received and from whom
  • Which channel processed it
  • The document type that was identified
  • Current status and processing timeline

Working With Extracted Data

Everything Looks Good

If the extraction looks accurate and all fields are present — great! If delivery is configured, the results have already been sent (or are on their way) to your webhook or Google Sheet.

Something Needs Correction

If you spot an incorrect value:

  1. Click on the field you want to fix
  2. Edit the value
  3. Click Save

Your correction is saved and will be reflected in any future delivery of this submission's data.

Missing Fields

If a field you expected is empty, it usually means one of:

  • The information wasn't present in the document
  • The field was too hard to read (blurry scan, handwriting)
  • The extraction template doesn't include that field — see Extraction Templates

Submission Timeline

Every submission has a timeline showing each processing step, when it happened, and how long it took. This is useful for:

  • Understanding why a particular submission took longer than usual
  • Seeing exactly when results were delivered
  • Investigating issues with a specific document

Audit Trail

Every action on a submission is logged — who viewed it, who edited a field, when it was delivered, and to where. You can access the full audit trail from the submission detail page.

This is especially useful for compliance and for answering questions like "who approved this?" or "when was this delivered?"