Reviewing Results
How to read and work with the data Doculent extracts from your documents.
Reviewing Results
Once Doculent finishes processing a submission, you can view everything it extracted in one organized place.
Opening a Submission
- Go to Submissions in the left sidebar
- Click on any submission to open its detail view
You'll see three main sections:
Extracted Data
This is the star of the show — all the information Doculent pulled from your document, organized into clear fields:
- Field name — what the data represents (e.g., "Insured Name", "Policy Number", "Effective Date")
- Extracted value — the actual data pulled from the document
- Confidence score — a percentage showing how confident the AI is about each value
High confidence (90%+) means the AI is very sure about the value. Lower confidence doesn't necessarily mean it's wrong — just that you might want to double-check it.
Original Document
The source document is displayed right alongside the extracted data so you can easily cross-reference. You can:
- Scroll through the original document
- Zoom in on specific sections
- Download the original file
Submission Details
At the top of the page, you'll find metadata about the submission:
- When it was received and from whom
- Which channel processed it
- The document type that was identified
- Current status and processing timeline
Working With Extracted Data
Everything Looks Good
If the extraction looks accurate and all fields are present — great! If delivery is configured, the results have already been sent (or are on their way) to your webhook or Google Sheet.
Something Needs Correction
If you spot an incorrect value:
- Click on the field you want to fix
- Edit the value
- Click Save
Your correction is saved and will be reflected in any future delivery of this submission's data.
Missing Fields
If a field you expected is empty, it usually means one of:
- The information wasn't present in the document
- The field was too hard to read (blurry scan, handwriting)
- The extraction template doesn't include that field — see Extraction Templates
Submission Timeline
Every submission has a timeline showing each processing step, when it happened, and how long it took. This is useful for:
- Understanding why a particular submission took longer than usual
- Seeing exactly when results were delivered
- Investigating issues with a specific document
Audit Trail
Every action on a submission is logged — who viewed it, who edited a field, when it was delivered, and to where. You can access the full audit trail from the submission detail page.
This is especially useful for compliance and for answering questions like "who approved this?" or "when was this delivered?"